How jetbuz collects, uses, stores, and protects the personal data of players using the platform. Your privacy is taken seriously at every step.
1.1 This Privacy Policy applies to all personal data collected, processed, and stored by jetbuz in connection with the operation of the jetbuz platform accessible at jetbuz.co, including all services, games, betting products, and support functions offered therein.
1.2 This Policy applies to all individuals who visit the jetbuz website, register an account, place bets, use casino or gaming products, or contact jetbuz support — including players based in Pakistan and any other jurisdiction from which the Platform is accessed.
1.3 This Policy should be read alongside the jetbuz Terms & Conditions and Responsible Gaming Policy, which together govern the relationship between jetbuz and its players.
2.1 jetbuz, operating through jetbuz.co, is the data controller responsible for personal data collected and processed through the Platform. As data controller, jetbuz determines the purposes and means of processing personal data in connection with platform operations.
2.2 For all data-related enquiries, including exercise of rights set out in Section 11 of this Policy, players may contact jetbuz via the support email address: [email protected] (plain text — not a clickable link).
3.1 jetbuz collects the following categories of personal data:
4.1 jetbuz collects personal data through the following channels:
5.1 jetbuz processes personal data on the following legal bases:
6.1 jetbuz uses the personal data it collects for the following purposes:
6.2 jetbuz does not use personal data for automated decision-making that produces legal or similarly significant effects on players without a human review mechanism being available.
7.1 jetbuz does not sell personal data to third parties. We do not share your personal information with third parties for commercial marketing purposes without your explicit consent.
7.2 jetbuz may share personal data with the following categories of third party in the following limited circumstances:
7.3 All third parties with whom jetbuz shares personal data are required to process such data in accordance with applicable data protection standards and solely for the purposes for which it was shared.
8.1 jetbuz retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfaction of any legal, regulatory, accounting, or reporting requirements.
8.2 As a general guide:
8.3 On expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jetbuz's internal data disposal procedures.
9.1 jetbuz uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files placed on your browser when you visit the jetbuz website.
9.2 jetbuz uses the following categories of cookies:
9.3 Most browsers allow you to control cookie settings. Disabling essential cookies may affect the operation of the jetbuz login and gaming functions. For Pakistani users accessing jetbuz on mobile browsers, cookie settings are typically managed through the browser's privacy or site settings menu.
10.1 jetbuz implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 Whilst jetbuz takes reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. Players are responsible for maintaining the security of their own login credentials and device security.
10.3 In the event of a data security incident that presents a material risk to players, jetbuz will take appropriate steps to contain the incident and will notify affected players as required by applicable obligations.
11.1 Subject to applicable law, jetbuz players have the following rights with respect to their personal data:
11.2 To exercise any of the above rights, contact jetbuz support at [email protected]. jetbuz will respond to requests within a reasonable timeframe and in accordance with applicable obligations. Identity verification may be required before requests are processed.
12.1 The jetbuz Platform is strictly for individuals aged 18 and over. jetbuz does not knowingly collect personal data from persons under the age of 18.
12.2 If jetbuz discovers that personal data has been collected from a minor, that data will be deleted and the associated account closed immediately. If you believe a minor has registered a jetbuz account, please contact support at [email protected] immediately.
12.3 Parents and guardians in Pakistani households are encouraged to use parental control software and to keep jetbuz accounts secured with strong passwords and device locks to prevent access by minors.
13.1 jetbuz reserves the right to update this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this document. Material changes will be communicated to registered players through the Platform.
13.2 Continued use of the jetbuz Platform following the publication of any update to this Policy constitutes acceptance of the revised terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request account closure.
For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact the jetbuz data team:
Email: [email protected] (plain text — not a clickable link)
Please include your registered mobile number and a clear description of your query. The jetbuz support team is available during extended hours covering Pakistan Standard Time (PKT, UTC+5) and handles data protection queries in priority order. All correspondence should be in English.
The practical measures behind our data protection commitments
Every page on jetbuz — login, deposit, game lobby, account settings — is served over HTTPS with SSL/TLS encryption. Data transmitted between your phone and the jetbuz Platform is encrypted in transit and cannot be intercepted in plain text by third parties on the same network.
Your jetbuz account password is never stored in plain text. Passwords are hashed using industry-standard cryptographic algorithms. This means that even jetbuz staff cannot read your password — only you know it, and password recovery requires re-creation via your verified mobile number.
CNIC images and identity documents submitted to jetbuz are stored in encrypted form with access restricted to authorised personnel only. KYC documents are never shared with third parties for commercial purposes and are handled under heightened internal security protocols.
jetbuz does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. Your mobile number, CNIC details, and gaming history are not monetised as a product. They are collected solely to operate the Platform and comply with applicable obligations.
Sensitive account actions — including password reset, mobile number change, and withdrawal initiation — require OTP verification via the registered Pakistani mobile number. This ensures that even if login credentials are compromised, an attacker without physical access to your SIM cannot take control of your account or funds.
jetbuz collects only the personal data that is necessary for the specific purposes described in this Privacy Policy. We do not request information that is not required for account operation, payment processing, KYC verification, or responsible gaming purposes. You are not required to share more than what is listed in Section 3.
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